Full visibility to your telephone traffic
Surecom has developed PhoneMonitor™ call accounting software specifically for SMEs using the Avaya IP Office telephone system. A robust management tool, PhoneMonitor enhances staff productivity and helps prevent revenue loss by giving visibility to your telephone traffic. It also has built-in billing capabilities.
PhoneMonitor provides real-time and historical information on key performance indicators of your business in a format that is easy to understand, including graphs and statistics that can be exported to Word and Excel.
Key metrics include:
Contact us, and we will demonstrate how PhoneMonitor can help you increase staff productivity and revenue through key business metrics; after all, what gets measured gets managed.
Surecom also offer a number of other market-leading products in the call accounting and analysis space. These include Xima Chronicall, an all purpose call reporting software suite. Find out more about that call reporting software.